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Onboarding Support Associate Temp Job



Customer Service
New York, NY, USA
Posted on Thursday, June 27, 2024

About Revel

Revel's mission is to accelerate EV adoption in cities by providing the infrastructure and services that make it easy to go electric. Revel operates the nation's first all-electric rideshare service, which delivers thousands of rides across New York City every day. Revel is also the leading public fast charging provider in New York, with stations in Manhattan, Brooklyn and Queens, and more on the way. Founded in Brooklyn in 2018, Revel first began as a shared electric moped platform and has since grown to be a top partner for big cities pursuing an electric vehicle future — first in New York, with other markets to come soon.

Our Operating Principles

Revel’s Operating Principles represent who we are, how we act, and what we believe. They define our culture.

Empathy. We seek to understand the experiences and perspectives of each other, our customers and the communities where we operate.

Ownership. We are excited by big challenges and care deeply about our work. We empower and rely on each other and hold ourselves to a high standard.

Humility. We take our work seriously but not ourselves. We’re approachable, curious, and know we have a lot to learn.

Adaptability. We expect change and quickly adjust our approach to reflect new information. We know success requires seeing opportunity in obstacles and relentlessly improving.

Simplicity. We clarify and prioritize what can be done now. We strive to keep things no more complicated than absolutely required.

Revel seeks Temporary Onboarding Support Associates to work with our Driver Support Team. This role, expected to last approximately three months as we scale our new driver model, offers a unique opportunity for growth and learning in diversity and inclusion initiatives.


  • 1+ years of experience in recruiting or administrative support
  • Strong attention to detail is required
  • Excellent time management skills with a proven ability to meet deadlines
  • Passionate about diversity, equality, and inclusion initiatives
  • Experience with Greenhouse ATS a plus


  • Support the driver support and recruitment teams in onboarding new drivers onto the Revel platform.
  • Track driver progress through the onboarding stages
  • Add drivers to insurance plans efficiently using attention to detail
  • Perform data entry functions using Google Sheets
  • Complete outbound calls to prospective drivers as needed
  • Serve as a liaison between drivers, operations, and the People Team.

Essential duties and job responsibilities are completed in person at one of our three depots:

  • Pfizer (Brooklyn) 467 Marcy Avenue Brooklyn NY 11206
  • VIA (Manhattan) 625 West 58th Street New York NY 10019
  • JACX (Queens) 42-08 28th Street Long Island City NY 11101

Compensation and Benefits

Base compensation is $16-20 per hour based on experience.

  • Affordable Dental, Health, and Vision
  • Paid Time Off
  • A fun, fast-paced, and ambitious work culture

At Revel, we are committed to providing an inclusive and respectful work environment. We are an equal opportunity employer and do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical​​​ condition, pregnancy, genetic information, gender, sexual orientation, gender identity or ​expression, veteran status, or any other status protected under federal, state, or local law.

https://www.cigna.com/legal/compliance/machine-readable-files. This link leads to the machine-readable files made available in response to the federal Transparency in Coverage Rule. The files include negotiated service rates and amounts that are out-of-network allowed between health plans and healthcare providers. They are formatted to allow researchers, regulators, and application developers to access and analyze data more easily.